MisterMuncher wrote: ↑Fri Jan 12, 2024 1:55 pm
slilley wrote: ↑Fri Jan 12, 2024 8:10 am
The Post Office Inquiry is rapidly becoming the new Covid Inquiry as the thing to livestream.
I watched Stephen Bradshaw yesterday morning and I was horrified. Now for some context I am a Quality Auditor by trade. I look at processes and ask people how those processes work and they show me and show me evidence to back up what they have said.
Bradshaw was supposedly an experienced Post Office Investigator. Yesterday his "defence" if you like was " I investigated crimes handed over papers to cartwright King or the PO's Lega; Department and they did the rest". he was supposedly the disclosure officer signing off that all material had passed to the defence, when pushed on this he admitted he assumed the legal people would do that. No wonder material that could have assisted the defence in a number of cases was never handed over.
He took the Horizon evidence that there was a shortfall at face value and when those accused said they had contacted the helpdesk with queries he never followed up those claims to see if they had any merit. He never asked what the bugs and problems were to get some sort of basic understanding. He claimed he acted in a professional way at all times, but when you read the transcripts of interviews with people suspected of wrongdoing, it is clear that is not the case.
I see today (Friday) will see some of the legal folk being questioned about the disclosure of material. let's be under no illusion the Court of Appeal in the past has taken a very dim view of prosecutors failing to disclose material relevant to the defence. Could be an interesting day.
If I may ask your professional opinion on this, I have a bit of a Columbo feeling on all this. The one thing that just keeps bothering me is that this dude, and others like him, acting as the functional cops in this story, are suddenly seeing evidence of mass crimes amongst a group of people who've never shown such behaviour before. Surely at some stage, probably before the cases pushed into triple figures, one of them should have had that moment to wonder if the reports were legitimate?
To me, that's probably even more impressive negligence than the original IT fuckup.
Mr Muncher
If I am auditing a process, and something comes up that is not as it should be, my first instinct is to dig a little further. There are two reasons. One is that it might be a one off, a simple typo or whatever, or secondly if you dig a little further you might uncover further examples of the process not working correctly. At which point you are into the realms of a Non-Conformity. As part of fixing that problem you would expect the process owner to do some root cause analysis, the 5Y method is the easiest, usualy if you ask why five times you get to the nub of the problem.
In the case of Mr Bradshaw he had Horizon based evidence that money was missing. He does not appear to have dug a little further to understand how that money went missing or indeed where it went, nor indeed to have dug further to get corroboration that the money was actually missing. Where was the analysis of bank accounts or lifestyle to see where the supposedly stolen money was going? there was none.
In my world of quality auditing, one error in operating a process does not indicate a systemic failure, it is the catalyst to look further to confirm one way or the other. Mr Bradshaw the non technical person that he is has taken the Horizon evidence as gospel and that was that.
It is quite shocking as well that no one at the Post Office seems to have wondered why after the introduction of Horizon did there seem to be a mass outbreak of fraud by its staff. Indeed the prevailing attitude appears to be that Horizon had uncovered the fraud.
Having dug themselves into this hole the Post Office have tried to deflect and divert scrutiny at every opportunity. As with many scandals the cover up is as bad if not worse than the original problem.
I can well understand why when he was giving evidence he made sure he was legally represented and had the option of not incriminating himself.
Simon