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Crane on the case

Posted: Mon Aug 28, 2023 2:46 pm
by Youngian
Its not Niles or Frasier
Our weekly column sees This is Money consumer expert Helen Crane tackle reader problems and shine the light on companies doing both good and bad.

Want her to investigate a problem, or do you want to praise a firm for going that extra mile? Get in touch:
[email protected]


Helen has to deal with bellend readers who take a cruise amidst a global pandemic
My wife became ill with norovirus on day three of the holiday, and when we went to the medical centre we were both told to stay in our cabin.

I contracted the virus two days later, and like my wife was very ill with vomiting and diarrhoea. We couldn't eat for four days.

We missed all of the stops on the cruise, except the very last one in Lisbon when we got off the ship, but couldn't do much as we were still feeling unwell.

We claimed £200 on our travel insurance, but think P&O should also compensate us for this terrible holiday.
M.H, Northamptonshire

Helen Crane of This is Money replies: I'm sorry to hear your plans for a relaxing retirement holiday went down the toilet – literally.

Unfortunately, cruise ships can be a hotbed for sickness bugs because they are full of crowded, communal spaces, with large numbers of people dining together and sleeping in close quarters. https://www.dailymail.co.uk/money/holid ... virus.html

Re: Crane on the case

Posted: Mon Aug 28, 2023 3:19 pm
by Boiler
There's a pandemic of norovirus now?

Re: Crane on the case

Posted: Mon Aug 28, 2023 4:24 pm
by Bones McCoy
Pre lockdown, barely a month went by without a "Outbreak on hell ship" story in the dailies.

The advent of camera phones makes horror shots "confined to this 10 x 8' room" viable.
It's human interest turned 50s B movie horror.

Re: Crane on the case

Posted: Mon Aug 28, 2023 4:27 pm
by Youngian
Boiler wrote: Mon Aug 28, 2023 3:19 pm There's a pandemic of norovirus now?
There is on floating Petri dishes.